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Most people are overwhelmed by AI because they are trying to learn every tool.
JenInAI teaches people how to think, brief, evaluate, and apply AI inside real workflows. The goal is not to become "good at AI." The goal is to become better at the work AI can now support.
Topics I Speak About
Stop Prompting. Start Briefing.
Video Avatars as a Force Multiplier for Learning Teams
Participants learn how to brief AI like a teammate, not treat it like a vending machine. They will see how vague prompts create vague outputs, how context changes everything, and how to use the RCTCF framework to create stronger learning outlines, facilitator guides, scenarios, knowledge checks, manager tools, and communications.
Participants learn where AI avatars work best in training and where they absolutely do not. You would walk through how to plan an avatar-led learning video, write scripts that sound human, create a digital avatar, update content without reshooting, and use avatars for onboarding, product training, leadership messages, explainers, and reinforcement.
The AI-Ready Learning Team
From AI Curiosity to AI Capability
Most learning teams have a few people experimenting with AI, a few people avoiding it, and a few people quietly using it without telling anyone. That is not a strategy. In this session, Jennifer teaches leaders how to build an AI-ready learning team by identifying practical use cases, setting shared workflow standards, creating quality checks, and helping people build skill through practice. Participants leave with a simple model for turning individual experimentation into team capability.
Giving people access to AI does not mean they know how to use it well. In this session, Jennifer shows how organizations can move employees from AI curiosity to AI capability through practical use cases, guided practice, manager support, shared standards, and reinforcement. Participants leave with a clearer way to think about AI upskilling as a behavior change effort, not a one-time training event.
sPEAKING ENGAGEMENTS
How AI Is Redefining Workforce Development
Every great retail leader is built through practice. But with hundreds or thousands of locations, how do you give every manager the reps they need?
In this session, Foot Locker's Jennifer Baker and Tenor's James Cross explore how AI-driven role-play and coaching are transforming frontline manager development.
AI At Work: What HR Needs to Figure Out Now
At Two Ten's annual HR Summit, HR leaders explored how to harness AI's value while maintaining responsible use and preserving the human element at work. Hear this important discussion on how organizations are integrating AI across teams, redefining roles, and approaching upskilling and recruitment in a rapidly evolving workplace.
3 Ways AI Is Transforming Retail Leadership
A practical discussion on how AI is transforming retail leadership. Foot Locker’s Director of Learning and Development, Jennifer Baker, and Tenor’s James Cross will explore how AI tools are transforming frontline manager enablement in the retail space. See practical examples of how AI is helping retail managers practice tough conversations, strengthen team performance, and deliver consistent, exceptional customer experiences at scale.
AI That Works: AI Strategies for the Deskless Workforce
JD Dillon, Chief Learning Architect at Axonify, and Jennifer Baker, L&D Leader, ‘Jen In AI’ explore the real-world impact of AI on the deskless workforce.
In this session, they share proven practices from across the deskless workplace—including retailers, grocers, restaurants, dental practices, and hotels.